Tour Information
Welcome to Discover Dallas Tours! Here, you'll find an overview of our key policies and procedures. We are committed to delivering exceptional knowledge and top-notch customer service to ensure every guest enjoys a memorable experience. Our team is dedicated to offering prompt, professional assistance with tour reservations and delivering engaging tour experiences.
If you have any questions or need further assistance beyond what is provided here, please to reach out to us. We're here to help!
If you have any questions or need further assistance beyond what is provided here, please to reach out to us. We're here to help!
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Hours of Operation*
9:00am - 5:00pm Daily *Customized tours may be extended from early morning into the late evening hours. Please contact our office for more information. Our office is closed on the 4th of July, Thanksgiving Eve & Thanksgiving Day, Christmas Eve & Christmas Day and New Year's Eve & New Year's Day. |
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Tour Schedule Tours are offered daily until we are fully booked. Based upon availability, we may be able to adjust your tour times to fit your schedule. Customized tours may be extended from early morning into the late evening hours. Dallas Highlights Tour Morning 9:00am - 12:00pm Afternoon 1:00pm - 4:00pm Extended 9:00am - 2:00pm Day Tour 9:00am - 5:00pm Fort Worth Tours Morning 9:00am - 2:00pm Afternoon 1:00pm - 6:00pm Day Tour 9:00am - 5:00pm Evening 2:30pm - 10:30pm Add the Rodeo (Friday & Saturday only) Waco & Magnolia Market at the Silos Day Tour 9:00am - 5:00pm Southfork Ranch Dallas Arts District AT&T "Cowboys Stadium" JFK Historical Tour Medal of Honor Museum Dallas Arboretum & Botanical Gardens George W. Bush Presidential Library & Museum Morning 9:00am - 12:00pm Afternoon 1:00pm - 4:00pm |
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Pricing & Payment
To secure your tour reservation, please schedule and complete payment in advance. For accurate pricing details, contact us directly as costs vary depending on the tour selected, the number of guests, transportation requirements, and tickets to attractions and museums. We accept Visa, MasterCard, American Express, and Discover credit cards, as well as payments via bank wire transfer. Gratuity for your guide is optional and always appreciated. |
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Pick Up Locations
Discover Dallas Tour Guides provide pickup service for all group sizes from downtown Dallas hotels. If you’re not staying downtown, tours will depart from Highland Park Village Shopping Center, located at Highland Park Village, Dallas, TX 75205. For larger groups, our tour buses will pick up guests from most Dallas hotels. Boarding for the tour bus begins 10 minutes prior to departure. Please ensure you arrive 10 minutes before the scheduled tour departure. |
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Transportation
Enjoy a comfortable ride in our high-end vehicles while our expert guides lead the way. We offer a range of vehicles to suit your group size, from luxurious Lexus SUVs for intimate gatherings to spacious 56-passenger motor coaches for larger parties. Our motor coaches are equipped with ample storage space for luggage, strollers, and wheelchairs, and feature onboard restrooms for your convenience. For groups with their own motor coach, Discover Dallas Tours also provides "Step-On Guide" services to enhance your experience. |
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Children
Children aged nine (9) and older are welcome on our small private tours, while children of any age can join our bus tours. We make sure to include kid-friendly stops to ensure a fun experience for all. Parents are responsible for providing child safety seats for children who legally require them. For more information, please refer to the Texas Department of Safety. Our buses can accommodate strollers, and you are welcome to bring drinks and snacks for children—just please avoid glass containers. |
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Cancellation Policy
Purchased tours are non-refundable. If you need to cancel; we will attempt to reschedule your tour reservation based upon availability of both parties. Tours may be cancelled due to unforeseen circumstances at our discretion. In case of cancellation on our part, all reservations will be 100% refunded. We recommend all travelers purchase Travel Insurance. |
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Liability Policy
By participating in any of our tours, you agree to waive any claims, whether current or future, against the tour operators. This includes any liability for loss, risk, or damages—monetary, personal, or otherwise—that may arise directly or indirectly from your tour experience. For more detailed information, please refer to our policies. |
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