Tour Information
Discover Dallas Tours major Policies and Procedures are listed on this page. We understand our guests depend upon us for our knowledge and excellent customer service. Our staff strives to provide each and every guest with prompt, professional tour reservation services and exciting tour experiences. If you do not find an answer to your question here, or if you require additional assistance, please don't hesitate to contact us for more information.
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Hours of Operation*
9:00am - 5:00pm Daily *Customized tours may be extended from early morning into the late evening hours. Please contact our office for more information. We Our office is closed on Thanksgiving Eve & Thanksgiving Day, Christmas Eve & Christmas Day, New Year's Eve & New Year's Day. |
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Tour Schedule Tours are offered daily until we are fully booked. Based upon availability, we may be able to adjust your tour times to fit your schedule. Customized tours may be extended from early morning into the late evening hours. Dallas Highlights Tour Morning 9:00am - 12:00pm Afternoon 1:00pm - 4:00pm Extended 9:00am - 2:00pm Day Tour 9:00am - 5:00pm Fort Worth Tours Morning 9:00am - 2:00pm Afternoon 12:00pm - 5:00pm Day Tour 9:00am - 5:00pm Evening 3:00pm - 11:00pm Add the Rodeo (Friday & Saturday only) Waco & Magnolia Market at the Silos Day Tour 9:00am - 5:00pm Southfork Ranch Dallas Arts District AT&T "Cowboys Stadium" JFK Historical Tour Dallas Arboretum & Botanical Gardens George W. Bush Presidential Library & Museum Morning 9:00am - 12:00pm Afternoon 1:00pm - 4:00pm |
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Pricing & Payment
Tours must be scheduled and paid for in advance in order to secure your tour reservation. Please contact us for tour pricing, as pricing is based on the tour chosen, number of guests in your party, transportation needs, and tickets to attractions and museums. We accept Visa, MasterCard, American Express and Discover credit cards. In addition, we accept payments by company check and bank wire. Should you tip your guide? It is not mandatory, but our guides are highly appreciative of any and all tips. |
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Pick Up Locations
Discover Dallas Tour Guides pick up all guests (any size of group) from their Dallas hotel within a 1 mile radius of downtown; otherwise, tours depart from the Starbucks in Highland Park Village Shopping Center, 100 Highland Park Village, Dallas, TX 75205. Please arrive 10 minutes prior to tour departure. For larger groups, tour buses will pick up guests from all Dallas area hotels. Tour bus boarding begins 15 minutes prior to tour departure. |
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Transportation
Transportation is provided by a variety of vehicles...from Lexus SUV's for small parties to 56 passenger motor coaches....chosen to accommodate the size of your group. Ride in style in our luxury vehicles and have our expert guides show you the way. Motor coaches have room under the bus for luggage, strollers and wheelchairs, and are equipped with a restroom. Discover Dallas Tours provides "Step On Guide" services to those groups that have their own motor coach transportation. |
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Children
All children nine (9) years and older are welcome on our small private tours. Children of any age are welcome on all bus tours. We include stops for kids along the way, so they have fun too! Child Safety Seats must be provided by parents whose children legally require them. Please see the laws at the follow link: Texas Department of Safety. Buses have room for strollers. Drinks and snacks for children may be brought on board. No glass please. |
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Cancellation Policy
Purchased tours are non-refundable. If you need to cancel; we will attempt to reschedule your tour reservation based upon availability of both parties. Tours may be cancelled due to unforeseen circumstances at our discretion. In case of cancellation on our part, all reservations will be 100% refunded. We recommend travelers purchase Travel Insurance. |
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Liability Policy
By participating in any of our tours, the customer unequivocally disavows all claims present or future against the tour operators for any liability, loss or risk, monetary, personal or otherwise which is incurred as a result directly or indirectly from the tour. Please refer to policies for more detailed information. |
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